How to Book

Welcome to Green Italy Tour website dedicated to sustainable tourism in Rome.

Request a quote for holiday packages

Quote requests are not bound to the purchase of tourist services published in the portal, the user can freely make unlimited requests for quote via the form on each card trip, without any obligation to purchase.

Request for booking and confirmation of holiday packages

The holiday packages published, are considered booked after completion and signing of the travel contract in all its parts and the payment of the fee under the terms and conditions set by the organizer (tour operator).

Reservation subject to “binding request”

I booked vacation packages with “binding request”, they are subject to the signing of the travel contract and the advance payment of the fee, according to the terms and conditions laid down by the organizer.
In case of non-confirmation by the organizer All Trade will reverse the amount charged by credit card or re-credit the amount in full by bank transfer in the current account marked by the customer.
Upon confirmation of the services, the amount paid shall be deemed bound with application of the terms and conditions.

Travel documents and responsibilities

The user is responsible for the correctness of the data included in the application form and transcribed in the travel contract, which are necessary to complete the reservation and for the issuance of travel documents.
All Trade is also completely relieved from responsibility regarding the validity of travel documents (deadline and in case of minor obligations).

General conditions and terms of payment

Booking holiday packages published in the portal or proposed by All Trade is subject to a deposit of 30% of the share payment for booking up to 30 days from the date of departure and to pay the total fee after that date.
For reservations involving the issuance of the air ticket (scheduled or low cost), you may be required different amounts and subject to the conditions of suppliers.
In the presence of promotion and special offers, the supplier may apply terms and different payment methods, such information must be communicated and signed by the customer.

Payment methods

Reservations products and services published on the portal and proposed by our by our consultants, are subject to the payment of the advance or the balance of the amount of vacation package and can be carried out via secure system Pay Pall or bank transfer.

Changes, cancellations and refunds

In case of modification or cancellation of the vacation package, you will apply the rules set out in the contract of trip or those required by suppliers.
Changes and cancellations must be communicated in writing to the following address: trentinogreentour@gmail.com
In the case of refunds, the share will be transmitted to the customer only after the payment by the supplier (tour operators) against the All Trade that under no circumstances anticipate this amount.

Travel documents

The travel documents will be sent from suppliers in electronic format (email, fax) according to the schedule laid down by themselves. During middle and high season, the sending of documents can be carried out up to 24 of your departure.
It reiterates that All Trade will never be held responsible for the suitability and validity of customer travel documents (identity card, passport, visa, health requirements, etc.) and all the necessary documents for the journey.
It will therefore be up to the customer to contact the responsible authorities (embassies, police stations, etc.).